> ## Documentation Index
> Fetch the complete documentation index at: https://docs.points.casa/llms.txt
> Use this file to discover all available pages before exploring further.

# Concierge

> PointsCasa Concierge is a limited, long-term service for HNIs, frequent flyers, and private clients who want hands-on award booking and points consulting.

Concierge is a private, long-term service we are quietly testing for HNIs, frequent flyers, and people with serious points balances.

<Frame>
  <img src="https://mintcdn.com/pointscasa/FESwll1sqZg_LyKY/images/1b57c3f1-51e5-4e2a-b668-d90af7a44ec1.png?fit=max&auto=format&n=FESwll1sqZg_LyKY&q=85&s=cbabfd80a055dead58d92dc4ca51d282" alt="1b57c3f1 51e5 4e2a B668 D90af7a44ec1" width="1672" height="941" data-path="images/1b57c3f1-51e5-4e2a-b668-d90af7a44ec1.png" />
</Frame>

For now, we are only opening it to 5 people.

It is for people who want PointsCasa to help manage the bigger picture: balances, transfer strategy, premium trips, redemption planning, and private consulting around how to get more value from their points over time.

Each Concierge package is designed personally. The scope, support, and pricing can be different for each person depending on what they need.

<Card title="Ask about Concierge" icon="sparkles" href="mailto:kanishk@points.casa?cc=ayan@points.casa&subject=PointsCasa%20Concierge">
  Tell us what you want help with, your rough travel goals, and the points or cards you already have.
</Card>

Email `kanishk@points.casa` or `ayan@points.casa` with the subject `PointsCasa Concierge`.

We will reply if Concierge is a good fit and a spot is available.